Security Policy

We understand online shoppers' concerns about credit card fraud and identity theft and are committed to protecting the security of all transactions on our website. We have invested considerable resources to protect all personal information transmitted to us, including your credit card, order, and billing / shipping information. It is extremely safe to purchase products on our website with secure protocol, which uses GeoTrust technology to encrypt all personal and credit card information before it is sent to us. We never see your complete credit card account number and no credit card information is stored on our website server.
At checkout you will also be given an alternative method to pay for your order...You may give us your credit card information by telephone when you approve your proof. We recommend that you do not email any payment information to us because email is not 100% secure.

Privacy

STARfish and Dreams will protect your privacy. We do not sell, trade, or rent personal information such as your name, address, email address or purchasing history. Personal information you provide to us will only be used to process, ship and bill your order.

Email

We use our customers' email addresses to confirm orders, provide order information and to send a proof of your order. We may occasionally email special offers or information about new products to our customers. You can request to be deleted from this email list at any time. We do not exchange, share, nor offer any information about you to any other companies.
If you have any questions about our security and privacy practices, please contact us at sales@starfishanddreams.com.

Account Registration

Registration allows customers to utilize 'saved project' functionality on the website. Users can customize an unlimited number of stationery items. The text on these saved projects may contain personal information including addresses, contact information or dates of personal events. This information is only available to the registered user. Once the project is saved, it can be reloaded for further changes, printing proofs and purchase.

Your Order

We request information from the user on our order form. Here a user must provide contact information (like name, phone number and shipping address) and billing information (like credit card number, expiration date). This information is used for billing purposes and to fill the customer's order. If we have trouble processing an order, this contact information is used to get in touch with the user. If you submit a different address for shipping than for billing, that personal information is only used for the purpose of shipping the package

Orders Sent as Gifts

If you submit a different address for shipping than for billing, that personal information is only used for the purpose of shipping the package. The shipping recipient will not be 'opted-in' to any marketing distribution lists or future correspondence.

Cookies

A cookie is a piece of data stored on the user's hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. For instance, by setting a cookie on our site, the user would not have to log in a password more than once, thereby saving time while on our site. If a user rejects the cookie, they may still use our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site.

Newsletter

If a user wishes to subscribe to any future newsletter, we ask only for contact information such as name and email address. You may subscribe to the newsletter simply by adding your email address in the blank provided on the website or by sending an email to sales@starfishanddreams.com. You may unsubscribe by sending an email to the same address.

Special Offers

We send all new registered members a welcoming email to verify password and username. Established members will occasionally receive information on products, services, special deals and a newsletter.

Legal Disclaimer

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law where we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our website.